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Law Office of Catherine Becker Good

The client was contending with time-consuming processes that were hindering efficiency and limiting their capacity to serve more families. The key challenges included client outreach, managing complex discovery processes, creating asset charts, and handling Section 34 documents—an essential yet daunting task in family law cases. Additionally, strategizing business operations, including effective hiring practices and operational processes, proved to be a challenge.

So, how did we do it?

Our process with Law Office of Catherine Becker Good included:
Deb at Wolf Group was brought in to offer their Fractional COO services to the firm. We established a close collaboration with the client by starting with an in-depth discussion to understand the client's unique needs and challenges. From this pivotal conversation, Deb tailored our fractional COO services to the firm's specific requirements.
Deb developed efficient systems to reach out to potential clients, managed the complexity of the discovery process for the firm's clients, and creating comprehensive asset charts. We also implemented a structured approach to handling Section 34 documents, a critical component of their family law cases. This effort alleviated burden from the firm's lawyers, allowing more focus on providing legal counsel and representation to their clients.
In addition to process management, Deb provided strategic support for business operations. She collaborated with the firm to device effective hiring strategies, ensure they attracted and retained talent suited for the empathetic and meticulous work of family law. Furthermore, she helped implement best practices for day-to-day operations.
Through regular check-ins with the client, Deb was able to uncover and promptly address emerging business challenges, helping the firm mitigate potential issues before they escalate.
Deb and her company have been an invaluable resource for my growing law firm. Deb has been instrumental in streamlining a number of time consuming processes.
Streamlining a Growing Family Law Firm with Fractional COO Services
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